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Knowledge base
FAQs
Account details
5
How do I update our personal information?
How do I change my password?
How do I change my registered e-mail address?
How do I delete my account?
Can my partner have a separate login to our account?
Managing your events
3
How do I edit or create an event?
How do I delete an event?
How do I ask guest to my event for their menu choices?
Managing your guestlist
4
How do I add a individual/party to our guest list?
How do I delete people from our guestlist?
How do I assign guests to an Guest List Group?
Can I download a copy of our guestlist?
Save the date
3
How do I edit my Save The Date?
How do I send my Save The Date?
Some of my guests haven't received their email?
Managing your wedding website
12
How do I change the design theme of our website?
How do I edit or add information to our wedding website?
How do I publish our wedding website for our guests to view?
How do I take our wedding website offline?
Can we change our website URL?
View all 12
Hotel finder
4
How do I edit our recommended hotels?
Can I change the hotel booking I made through Getting Married?
Why are my hotels showing no availability?
Some hotels local to our venue aren't showing?
Email invitations
3
How do I create and send our email invitations?
We aren't sending email invitations, can our guests still RSVP via Getting Married?
My guests haven't received their email invitation?
Guest RSVP
3
Can I download a list of all guests RSVP statuses?
How can my guests RSVP?
Where can I download the question answers?
Using the table planner
4
How do I assign guests to tables?
How do I delete my table plan and start again?
Can I download our table plan to share with our venue?
My table shape isn't an option?
Notification centre
1
Can I reply to my guest's messages?
Getting Married Stationery
3
Who do I contact about my printed stationery order?
What is the returns policy for printed stationery?
When can I expect my order to be delivered?
Expert Advice and Real Couple Features
2
How can we be featured as a Real Couple?
We would really like some ideas, are we able to suggest new advice features?
General FAQs
3
How long will my account and website be open?
Can my website be viewed by anyone?
Can my website be shown in other languages?
Menu choices and dietary requirements
4
Where can I download the menu choices my guests have submitted?
Can we just ask for guests dietary requirements?
Will guests be notified if a menu is added to an event after they have RSVP'ed?
My guests menu choices aren't saving?
Communicating with guests
3
Can I ask my guest for things like song requests for our reception?
How can I email all my guests?
If I send a guest message can I choose who it goes to or does it go to everyone automatically?
Gift Lists
4
How can I add an external GiftList to my website?
I am trying to add my gift list URL but the system says it isn't recognised?
How do I find my Monzo.Me, Paypal.Me or Revolut.Me link for my GiftFund?
Is Gift Fund completely free to use?
Guest FAQs
2
I'm looking for a couples website?
I can't see any menu choices?
Building Your Bespoke Website
7
How can I edit one of my colours?
How can I pick my own fonts?
How can I change my font colour?
Can I see my whole website in my Bespoke theme before I pay to upgrade?
What size does my custom header image need to be?
View all 7